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AI assistance

This guide covers how a compatible browser AI assistant can help a contractor/supplier navigate RapidCert.

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Availability

The AI assistance control appears in the header after you sign in, when the feature is enabled and your browser provides compatible WebMCP support. Select it to see whether RapidCert is ready for an assistant, paused, currently using a tool, or was used recently. Browser AI assistance can also provide read-only context on the sign-in and signup pages, but the control is not shown there. If you paused AI access from the header earlier in the same browser tab, the pause also applies on those pages. After sign-in, the assistant can use tools for your current company and page.

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What an assistant can do

Within your existing access, an assistant can:
  • List your company memberships and help identify which company needs attention
  • Select a company from the company chooser when you ask it to
  • Read evaluation status, saved progress, questions, responses, and evidence requirements
  • Read relevant insurance and certification information
  • Suggest the next saved step on the company chooser, dashboard, and supported evaluation pages
  • Report a missing capability when the available RapidCert tools cannot perform a requested task, then continue with the best available approach
The assistant reads saved RapidCert information. It cannot see unsaved text or files that you have not submitted to RapidCert.

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Actions that remain with you

Browser AI assistance does not:
  • Enter or reveal your one-time code
  • Submit an evaluation
  • Accept programme directives or declarations
  • Start or renew an accreditation
  • Initiate checkout or make a payment
  • Act on unsaved form values
Use the normal RapidCert controls for these actions and review the displayed details before continuing.

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Company and page changes

The assistant is scoped to the signed-in session, selected company, and current page. When it selects a company, RapidCert uses the normal company-selection flow. After a company switch or page change, ask the assistant to refresh its RapidCert context before continuing. Do not rely on information from the previous company or page.

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Pausing access

To unregister RapidCert’s WebMCP tools in the current tab:
  1. Select AI assistance
  2. Select Pause AI access in this tab
Select Resume AI access in this tab when you want to use the tools again. The pause setting applies across RapidCert pages in that browser tab. Pausing RapidCert tools does not prevent an external assistant from using ordinary browser controls that you have separately allowed it to use.

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If the assistant has the wrong context

  • Confirm the company selected in RapidCert.
  • Return to the company chooser if you need to work with another company.
  • Confirm that your company membership is active.
  • Ask the assistant to refresh its tools and read the current RapidCert context again.

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Next Steps

Complete an evaluation

Work through questions and supporting evidence

Company setup

Manage your company details and membership