Certifications
When your evaluation is approved, you receive a certification. Certifications are managed from your Dashboard.Dashboard accreditation cards
Each accreditation card on your dashboard shows:- Certification type and status
- Issued date and expiry date (for approved evaluations)
- Days until expiry (shown from 90 days before expiry)
- Score (if applicable, for approved evaluations)
- Action buttons including Begin Accreditation, Renew, Start Evaluation, Resume Evaluation, View Certificate, View Evaluation, Show History, and Request Review
Viewing your certificate
- Find the approved accreditation on your dashboard
- Click View Certificate
- If the certificate has been previously generated, it downloads immediately. If this is the first time, the system generates and saves the PDF first — click View Certificate again to open it.
Certification status
| Status | Meaning |
|---|---|
| Active | Valid and current |
| Expired | No longer valid |
| In Progress | Evaluation currently being completed |
| Renewal in Progress | Renewal evaluation submitted and under review |
| Expired in Progress | Certification has expired but a renewal evaluation is underway |
Renewal
The Renew button appears on your dashboard when your certification’s expiry date is within 6 months. Clicking it starts a new evaluation for that accreditation.Expiry notifications
You receive automatic reminders as your certification approaches expiry:| Notice | Timing |
|---|---|
| Early reminder | 90 days before |
| Renewal reminder | 60 days before |
| Urgent reminder | 30 days before |
| Near-expiry notice | 14 days before |
| Day of expiry | On the expiry date |
| Post-expiry | Weekly after expiry |
Multiple certifications
You may have multiple certifications across different evaluation types and client groups. All are managed from your dashboard.Next steps
Notification settings
Configure expiry reminders
Billing & payments
View payments and receipts