> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rapidcert.co.nz/llms.txt
> Use this file to discover all available pages before exploring further.

# Certifications

> How to view and manage your certifications in RapidCert

# Certifications

When your evaluation is approved, you receive a certification. Certifications are managed from your **Dashboard**.

## Dashboard accreditation cards

Each accreditation card on your dashboard shows:

* Certification type and status
* Accreditation label (if set — see [Labelled accreditation slots](#labelled-accreditation-slots))
* Issued date and expiry date (for approved evaluations)
* Days until expiry (shown from 90 days before expiry)
* Score (if applicable, for approved evaluations)
* Category and subcategory for the current or in-progress evaluation (when configured)
* Action buttons including **Begin Accreditation**, **Renew**, **Start Evaluation**, **Resume Evaluation**, **View Certificate**, **View Evaluation**, **Show History**, and **Request Review**

## Viewing your certificate

1. Find the approved accreditation on your dashboard
2. Click **View Certificate**
3. If the certificate has been previously generated, it downloads immediately. If this is the first time, the system generates and saves the PDF first — click **View Certificate** again to open it.

<Tip>
  From the preview modal, click **Open in New Tab** to view or save a copy for your records.
</Tip>

## Certification status

| Status              | Meaning                                                        |
| ------------------- | -------------------------------------------------------------- |
| Active              | Valid and current                                              |
| Expired             | No longer valid                                                |
| In Progress         | Evaluation currently being completed                           |
| Renewal in Progress | Renewal evaluation submitted and under review                  |
| Expired in Progress | Certification has expired but a renewal evaluation is underway |

## Renewal

The **Renew** button appears on your dashboard when your certification's expiry date is within **6 months**. Clicking it starts a new evaluation for that accreditation.

<Warning>
  Start renewal early to avoid gaps in certification.
</Warning>

## Expiry notifications

You receive automatic reminders as your certification approaches expiry:

| Notice             | Timing              |
| ------------------ | ------------------- |
| Early reminder     | 90 days before      |
| Renewal reminder   | 60 days before      |
| Urgent reminder    | 30 days before      |
| Near-expiry notice | 14 days before      |
| Day of expiry      | On the expiry date  |
| Post-expiry        | Weekly after expiry |

## Labelled accreditation slots

Some client groups use **labelled accreditation slots** to distinguish between multiple accreditations of the same type — for example, two separate Health & Safety accreditations for different sites or projects.

When a slot has a label, it appears alongside the certification type wherever the accreditation is displayed to you:

* Your dashboard accreditation card (as `Certification Type - Label`)
* Your notification settings page (as `Certification Type - Label`)
* Your issued PDF certificate (on its own line, e.g. `Accreditation Label: Auckland Hotel`)
* Payment receipt emails and your billing history page
* Assessment reports and viewer exports shared with your client group

A label that exactly matches the certification type name — or the literal word `default` — is treated as if no label was set and is not shown.

If you have been assigned a labelled slot, the label appears automatically — there is nothing extra you need to do during setup or evaluation.

## Multiple certifications

You may have multiple certifications across different evaluation types and client groups. All are managed from your dashboard.

## Next steps

<CardGroup cols={2}>
  <Card title="Notification settings" icon="bell" href="/guides/contractors/notification-settings">
    Configure expiry reminders
  </Card>

  <Card title="Billing & payments" icon="credit-card" href="/guides/contractors/payments-billing">
    View payments and receipts
  </Card>
</CardGroup>
