Insurance
RapidCert helps you track and manage your insurance policies to stay compliant with client requirements.Insurance types
Each evaluation template specifies its required insurance types and minimum coverage amounts. Within an evaluation, insurance requirements come from that evaluation’s template. On your Dashboard, requirements come from templates linked to your active certifications. If no such requirements are found, existing policies may still appear in the coverage summary.An assigned certification alone does not guarantee that its required insurance types appear on the Dashboard. Open the relevant evaluation to check its requirements and manage policies there. Changes to certification status do not delete existing policies.
Company access
Adding, updating, or deleting a policy and uploading its certificate require active membership in the relevant company. If your membership is inactive or suspended, RapidCert does not expose that company’s insurance policies to your account. Contact your company administrator if you expect to have access but cannot manage a policy.Adding a policy
From your Dashboard, the insurance coverage summary shows each required insurance type and whether you have a current policy. To add a new policy, click Add on the relevant insurance type. Fill in the required fields:
Upload your certificate of currency when prompted. The certificate is uploaded directly and a progress bar is shown during the upload.
After saving, the policy status is set to Pending Verification until an administrator reviews it.
You can also add or update insurance policies from within an evaluation. If your evaluation has insurance requirements, you will see the option to manage policies directly from the evaluation page.
Updating a policy
When you need to update or renew an existing policy, click Update on the relevant insurance type from the insurance coverage summary on your Dashboard. The policy details open pre-populated, and you can update any fields and upload a new certificate. After updating, the policy returns to Pending Verification for administrator review.Policy statuses
Evaluation submission validation
When you submit an evaluation, the system checks that all insurance requirements for that template are met:- A policy must exist for each required insurance type
- Each policy must have a certificate of currency uploaded
- Each policy must be at least pending verification (it does not need to be approved before you can submit)
- Coverage amounts should meet or exceed the minimum specified by the template (the administrator will verify this during their review)
Expiry notifications
RapidCert sends automatic reminders when your insurance is approaching expiry:Troubleshooting
My document won't upload
My document won't upload
- Check file size (max 100MB)
- Ensure it’s a supported format (PDF, JPG, PNG)
- Try a different browser
My policy was rejected
My policy was rejected
Review the rejection reason provided by the administrator. Update your policy details or certificate and resubmit.
I can't see an insurance type I need
I can't see an insurance type I need
Open the relevant evaluation and check its insurance requirements. Dashboard requirements come from active certifications and may differ from an evaluation in progress. Contact support if a required type is still missing.
Next steps
Certifications
Track your certification status
Notification settings
Configure expiry reminders