> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rapidcert.co.nz/llms.txt
> Use this file to discover all available pages before exploring further.

# What is RapidCert?

> Overview of the RapidCert contractor/supplier prequalification platform

# What is RapidCert?

RapidCert is a contractor/supplier prequalification and certification management platform designed to streamline the evaluation process for health, safety, and compliance requirements in the construction and trades industries.

## The Problem We Solve

Managing contractor/supplier prequalification is complex:

* **For Contractors & Suppliers**: Repetitive paperwork, multiple systems, manual tracking of certifications and insurance
* **For Admins & Assessors**: Time-consuming reviews, inconsistent evaluation criteria, difficulty tracking compliance

## How RapidCert Works

<Steps>
  <Step title="Registration">
    Contractors and suppliers create an account and set up their company profile with basic information.
  </Step>

  <Step title="Evaluation">
    Contractors and suppliers complete evaluations by answering questions about their health, safety, and compliance practices.
  </Step>

  <Step title="Assessment">
    Admins and assessors review submissions, verify documentation, and assess compliance.
  </Step>

  <Step title="Certification">
    Approved contractors and suppliers receive certifications that can be shared with clients.
  </Step>

  <Step title="Ongoing Compliance">
    Both parties track insurance policies, certifications, and renewal dates.
  </Step>
</Steps>

## Key Benefits

### For Contractors & Suppliers

* **Single submission** - Complete evaluations once, share with multiple clients
* **Document management** - Store and manage all compliance documents in one place
* **Automated reminders** - Get notified before certifications and insurance expire
* **Progress tracking** - See exactly where you are in the evaluation process
* **Online payments** - Pay for evaluations securely online

### For Admins & Assessors

* **Standardised assessments** - Consistent evaluation criteria across all contractors and suppliers
* **Configurable templates** - Customise questions for different evaluation types
* **Real-time dashboard** - Monitor pending work and key metrics
* **Audit trail** - Complete history of all actions and decisions
* **Report generation** - Export data for analysis and compliance reporting

## Multi-tenancy

RapidCert is a multi-tenant platform. The hierarchy is:

* **Customer (tenant)** — The top-level organisation. Each customer operates independently with isolated data.
* **Client / client group** — A subdivision within a customer. Clients define their own evaluation templates, insurance requirements, and branding.
* **Contractor / supplier** — The end-user businesses that register, complete evaluations, and receive certifications.

Each client group can have:

* Custom evaluation templates
* Specific insurance requirements
* Dedicated admin and assessor users
* Separate reporting and analytics

## Platform Components

### Contractor & Supplier Portal

The contractor- and supplier-facing application where contractors and suppliers:

* Register and manage their company profile
* Complete and submit evaluations
* Upload documents and insurance policies
* Track certification status
* Make payments

### Admin & Assessor Dashboard

The admin- and assessor-facing application where staff:

* Review and assess evaluations
* Manage contractor and supplier companies
* Configure templates and questions
* Verify insurance compliance
* Generate reports and exports

### API Integration

Both portals are powered by REST APIs that can be integrated with external systems for automated workflows and data synchronisation.

## Security & Compliance

* **Data encryption** - All data encrypted in transit and at rest
* **Secure authentication** - Passwordless login with email verification
* **Role-based access** - Granular permissions for different user types
* **Audit logging** - Complete record of all system activity
* **Data isolation** - Client groups cannot access each other's data