Notification settings
You can control which email notifications you receive from RapidCert.Notification types
By default, all notifications are enabled.
Notification levels
Settings can be configured at several levels, from broad to specific:
More specific settings override broader ones. For example, you can keep company-level expiry notifications enabled but disable reminders for a specific certification you are intentionally letting expire.
Insurance policy expiry reminders are controlled by the certification they are linked to. There is no separate toggle for individual insurance policies.
Managing settings
1
Open notification settings
Navigate to Settings in the sidebar and select the Notifications tab.
2
Configure company and user preferences
Your settings are grouped by company. Toggle Transactional emails and Expiry notifications at the company or user level.
3
Configure certification preferences
Expand a certification to toggle its expiry notifications. Linked insurance policies are shown for reference — they follow the certification’s setting.If your company has more than one accreditation of the same type (see Labelled accreditation slots), each slot appears here as a separate row with its label attached (for example
SHEPrequal Assessment - Auckland Hotel) so you can toggle reminders for each slot independently.4
Save
Click Save Changes.
If you belong to multiple companies, each company has independent notification settings.
What you can and cannot disable
Next steps
Billing & payments
View payments and receipts
Getting started
Return to the overview